Simplizen app Terms and Conditions & Privacy Policy

Terms & Conditions

The term ‘Tamed Raptor Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ. Our company registration number is 13389782 under the laws of England and Wales. The term ‘you’ refers to the user or viewer of our website.

'Simplizen' (or 'SimpliZEN' or 'simpliZEN' is a registered brand used by 'Tamed Raptor Limited' to provide services as described on this page.

1. **Acceptance of Terms**
By downloading, installing, or using our Simplizen travel planning app (referred to as "the App"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the App.

2. **User Accounts**
- You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
- You agree to accept responsibility for all activities that occur under your account.

3. **User Content**
- You may create travel itineraries, add booking references, and share plans with others through the App.
- You retain ownership of the content you create or upload to the App.
- You grant us a non-exclusive, worldwide, royalty-free, and transferable license to use, store, and display your content for the purpose of providing the App's services.

4. **Privacy and Data Collection**
- Your use of the App is also governed by our Privacy Policy.
- We may collect and use personal information as described in our Privacy Policy.
- You consent to the collection and use of your data as outlined in our Privacy Policy.

5. **Sharing of Itineraries**
- You may share travel itineraries with others through the App by providing their email addresses.
- By sharing itineraries, you confirm that you have the necessary permissions to share personal information of others.

6. **Links to Third-Party Websites**
- The App may contain links to third-party websites and services.
- We are not responsible for the content, privacy policies, or practices of these third-party websites.

7. **Modifications to Terms and App**
- We reserve the right to modify these Terms and Conditions and the App at any time.
- You are responsible for regularly reviewing these terms for updates.

8. **Termination**
- We reserve the right to terminate your access to the App for violations of these terms.

9. **Disclaimer of Warranties**
- The App is provided "as is" without warranties of any kind, either express or implied.
- We do not guarantee the accuracy, completeness, or suitability of the App for any particular purpose.

10. **Limitation of Liability**
- We are not liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages arising from your use of the App.

11. **Governing Law**
- These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales (also see Privacy policy).

Effective Date: [23 December 2023]

**1. Introduction**

This Privacy Policy explains how Tamed Raptor Limited ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our Travel Planning App (the "App"). By using the App, you consent to the practices described in this policy.

**2. Information We Collect**

We may collect and process the following types of information:

- **Personal Information:** When you create an account or use the App, we may collect personal information such as your name, email address, and other contact details. We may also collect information you provide when creating travel itineraries, adding booking references, and sharing plans with others.

- **Usage Data:** We may collect information about your use of the App, including the actions you take within the App, device information, and log data.

- **Location Information:** With your permission, we may collect and process information about your device's location.

**3. Use of Information**

We may use your personal information for the following purposes:

- To provide you with the services and features of the App.

- To facilitate sharing of travel itineraries with others, as instructed by you.

- To communicate with you, including responding to your inquiries and providing customer support.

- To improve and optimize the App's performance and user experience.

- For application development, market research, and business analytics.

**4. Sharing of Information**

We may share your personal information with:

- **Travel Partners:** We may share your information with our travel partners, such as airlines, hotels, and booking agencies, to provide you with travel-related services.

- **Service Providers:** We may engage third-party service providers to assist with app development, analytics, and other functions. These providers may have access to your information to perform their services on our behalf.

- **Legal Compliance:** We may disclose your information as required by law, regulation, or legal process.

**5. Your Choices**

- **Access and Correction:** You may have the right to access and correct your personal information. You can review and update your account information within the App.

- **Opt-Out:** You can opt-out of certain communications from us by following the unsubscribe instructions provided in those communications.

**6. Data Security**

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.

**7. Changes to this Privacy Policy**

We may update this Privacy Policy to reflect changes to our practices. We will notify you of any material changes by posting the updated policy on the App.

**8. Contact Us**

If you have questions or concerns about this Privacy Policy, please contact us at contact (at) tamedraptor.com.

Compliance Information

The use of our services (including mobile apps, websites and any additional services) is subject to the following terms of use:

GDPR compliance:

1.1. Legal basis for processing personal data: When you provide us with your personal data, we will process it in accordance with our privacy policy and with your explicit consent.

1.2. Information about data subjects' rights: You have the right to access, rectify, erase, restrict processing, and receive a copy of your personal data that we hold. You also have the right to object to processing and the right to data portability.

1.3. Information about data retention periods: We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, as outlined in our privacy policy.

1.4. Details about cross-border data transfers: Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. The data protection laws in these countries may not be as comprehensive as those in your country. However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this privacy policy.

1.5. Information about how to lodge a complaint with a supervisory authority: If you have any concerns about our processing of your personal data, you have the right to lodge a complaint with a supervisory authority.

CCPA compliance:

2.1. Categories of personal information collected: We may collect the following categories of personal information: identifiers, commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from other personal information.

2.2. Purposes for which personal information will be used: We will use your personal information for the following purposes: to provide you with information about our products and services, to process your requests for information or assistance, and to respond to your inquiries or complaints.

2.3. Categories of third parties with whom personal information may be shared: We may share your personal information with the following categories of third parties: service providers, business partners, and government entities as required by law.

2.4. Details about data retention periods: We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, as outlined in our privacy policy.

2.5. Information about data subjects' rights: You have the right to request that we disclose the personal information we have collected about you, the categories of sources from which we collected the personal information, the categories of personal information we have sold or disclosed for a business purpose, and the categories of third parties with whom we have shared your personal information. You also have the right to request that we delete your personal information.

NYPA compliance:

3.1. Categories of personal information collected: We may collect the following categories of personal information: identifiers, commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from other personal information.

3.2. Purposes for which personal information will be used: We will use your personal information for the following purposes: to provide you with information about our products and services, to process your requests for information or assistance, and to respond to your inquiries or complaints.

3.3. Categories of third parties with whom personal information may be shared: We may share your personal information with the following categories of third parties: service providers, business partners, and government entities as required by law.

3.4. Details about data retention periods: We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, as outlined in our privacy policy.

3.5. Information about data subjects' rights: You have the right to request that we disclose the personal information we have collected about you, the categories of sources from which we collected the personal information, the categories of personal information we have sold or disclosed for a business purpose, and the categories of third parties with whom we have shared your personal information. You also have the right to request that we delete your personal information.